Q. Will online payment apply to all of your programs?
A. Yes, moving forward, all of our programs will offer online payment.
Q. How do I get started?
You will need to open a new account for yourself (click on Open New Account button on the Registration Page). While you are opening your account, you may also add family members to your household account. This will save you from having to do it later.
This is a one-time set up. After that, you simply have to log into to your account. You can update your account or add family members at any time.
Q. How do I set up my online payment?
Payments are made through UniBank which accepts credit cards, debit cards and electronic banking. When you are ready to make your first payment, you will be asked to set up an account for billing. This is a one-time set up. After that, payment will be processed with a few clicks.
If you don’t want to set up an account with UniBank, you should click on the “Guest” button which allows you to make a one-time payment.
Q. What credit cards do you accept?
A. We accept the following credit cards – American Express, Discover, MasterCard, VISA.
Please note, the shopping cart only shows icons for VISA and MasterCard, but in fact, America Express and Discover are also available at checkout.
Q. Do you accept debit cards?
A. Yes, we accept the following debit cards – MasterCard, VISA
Q. Do you accept electronic banking?
A. Yes, we accept electronic checks.
Q. Can I still pay by check or cash?
A. Yes, you can continue to pay by check or cash in which case you will need to register in person or by mail. You will also need to download and submit a printed registration form. Click here for our printed registration forms.
Q. Can I register for more than one program at a time?
A. Yes, when you complete your registration for one program, you place that order into a shopping cart and continue browsing for additional programs. When you are ready to checkout, the shopping cart will total your amount for one payment.
Q. Can I register for more than one child at a time?
A. Yes, when you complete your registration for one child (or anyone in your household), you place that order into a shopping cart and continue browsing for an additional child. When you are ready to check out, the shopping cart will total your amount for one payment. Please note that anyone you register must be listed under your household account.
Q. Do I need to open account?
A. Opening an account is only required if and when you want to register and pay online. You can visit our Activities Page and browse around without having an account.
Q. Do I need separate accounts for my children?
A. No but you will need to add each family member’s information to the system and all will be listed under your name as part of a household account.
Q. What if a program gets cancelled?
A. As always, you will be refunded if a program gets cancelled. But now, instead of returning your check, we can credit your account.
Q. What if I have trouble with the online system?
A. You can call us and we will walk you through it. In fact, we want to hear about any problems that may arise in setting up your account, registering for an activity or making a payment.
If you have any questions not covered above, please call us at 508-478-1119. We welcome your feedback.